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Re: Documentation Errors/The RB "Neverending Story"

To: Getting Started <gettingstarted at lists dot realsoftware dot com>
Subject: Re: Documentation Errors/The RB "Neverending Story"
From: Russ Jones <russ dot jones at computer dot org>
Date: Sat, 29 May 2004 13:18:59 -0400
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Just a note to RS:
Earlier in my career, I worked for a company that was in competition with another that had superior software. We won over many clients just because we spent the effort to educate our clients about _our_ capabilities.

I recognize that there is a huge effort required to keep documentation current - but it can pay off.

Russ

On May 29, 2004, at 12:16 PM, GAmoore at aol dot com wrote:

Perhaps setup an email account like "documentation at realbasic dot com", where we could send messages about errors, omissions, and further examples. Then someone would have all these things, conveniently sent, and hopefully there would be updates to the documentation just as there are updates to the software. It seems like there are some issues which come up on this list, which might be added
to the documentation, maybe even a FAQ section, that would make users
happier.
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