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Bug Reporting tools (was Serial port bug)

To: realbasic-nug@lists.realsoftware.com
Subject: Bug Reporting tools (was Serial port bug)
From: Wade Maxfield <wmaxfield@gmail.com>
Date: Tue, 30 Jun 2009 14:03:51 -0500
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Reply-to: REALbasic NUG <realbasic-nug@lists.realsoftware.com>
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On 30-Jun-09, at 8:27 AM, Joe Strout wrote:
>
> > Norman Palardy wrote:
> >
> >>> Bug reporting via the IDE is supposed to do that too... but it's
> >>> buggy! ;) So report something via the web and you will have access
> >>> to all your reports.
> >> We also tend to think it's buggy and have asked the folks at FB how
> >> we can enable it
> >> The reply was something akin to "You can't"
> >
> > You might consider scrapping FB for something else that sucks less,
> > or even writing your own.  Or, if you prefer to contract it out, I
> > could recommend a consulting firm.  :)
>
> All of the options presented are being discussed
> It's even possible that using a different API to submit bugs via
> Fogbugz would permit us to get email replies
> They have at least 2 we could use
>

   I would LOVE to have the following:

1) More and more bugs being fixed in RB, no new features, no new bugs. After
it  is really solid, new features.

   I am HOPING for the following:

1) Bugs being fixed each release without the release getting much buggier.
*sigh*

   I would LIKE to have the following:

1) The ability to look and see if someone else has encountered a bug
2) The ability to "vote" for a bug fix
3) The ability to see workarounds for bugs.  Maybe a Wiki that Real
Employees post to?
    (I know there are other wikis out there, but not a "bug" wiki.  Perhaps
make it by subscription
only so the dirty laundry is not aired to potential buyers?)


   We used to have 1,2,3 of the LIKE section.  Now, we don't have anything
I've been able to (in under 10 minutes of looking) discover as fulfilling
any of those 3 items.

wade
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