Re: Bug Reporting tools (was Serial port bug)

[Joe Strout <joe@inspiringapps.com>]

Russ Tyndall wrote:

> Yeah, the old feedback system had a powerful "social" or "collaborative" 
> aspect to it that I really miss.  I didn't realize how much I liked it 
> until it was gone.
> Folks would sometimes add very useful workarounds for the bugs they had 
> found.  I can't even estimate how much grief these workarounds saved me.
Agreed.

> Under the current system, there is no way of knowing whether any other 
> human being has seen our reports, unless some action is taken on them.
> Of course, by no means is REAL's FogBugz implementation finished and 
> it's probably a pretty safe bet that we'll like future changes.
Yes, I have no doubt they'll improve or replace it sooner or later.

Best,
- Joe


--
Joe Strout
Inspiring Applications, Inc.
http://www.InspiringApps.com


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